In a changing world, there are changing ways of taking an order at a restaurant. It is no longer as simple as going to an eatery, placing an order, enjoying your meal and paying the bill then and there with either cash or card. Today, we like to order in, and for this, we have a number of new online aggregators taking our orders, Zomato, Swiggy, Scootsy, FoodPanda and UberEats, to name a few. With the growing aggregators also come the growing payment methods. Cash on delivery, paid online, paid by PayTM, the list goes on and on, making reconciling the month’s end statements rather tricky as well. That’s where Torqus Systems’ new integrations for the Point of Sale Software come in.
Our Restaurant Point of Sale software takes full care of all your restaurant frontend activities, revolutionizing restaurant management as we know it. It helps streamline billing processes and also enables evaluation and analysis of every branch by generating comprehensive reports. It is a one-stop-shop for all you restaurant front end needs.Now, the Torqus Point Of Sale Software has been amplified even further with certain new integrations, allowing your business operations to be augmented and enhanced even further.
The most efficient feature of the new integration is organized order-taking from a number of aggregators. Orders from online aggregators such as Zomato, Swiggy, Scootsy, etc. can now directly flow into your POS, making it very convenient to accept and process online aggregator orders. This not only reduces the time taken to process the orders into the POS, it also enhances order taking and prep time. This is a far more efficient method, ensuring orders are not missed and are ready much faster. This also enables for orders to be dispatched to the customer faster.
Due to the efficiency of this method, errors are also greatly reduced in the customer orders. It ensures that the correct set of items are sent to the customer and that the order amounts are accurate – no less and no more. This leads to a generally more content customer, better reviews and possibly more re-orders, which is the most important factor for any restaurant. Moreover, it offers customers a smooth and hassle-free ordering experience, leading to customer enjoyment and satisfaction.
Apart from helping with the customer satisfaction and easy order-taking, this integration also makes your inhouse work a lot simpler. For example, it helps restaurant owners reconcile the month and statements far more easily than otherwise, especially when orders are taken from numerous different aggregators and paid with different payment methods. Furthermore, some orders will have some discounts, some may be cancelled, some may be customized and some may be taken back; ordering is not as straightforward as it might seem. This integration takes into consideration all these scenarios and knows how to tackle them. Hence, reconciling everything at the end of the month becomes a piece of cake.
With all the above features, our Restaurant Point of Sale software integrations are a win-win situation for both the restaurant owners as well as the restaurant aggregators. We are currently working with quite a few restaurant aggregators with this software feature. Restaurateurs are very content with these integrations as they feel that it reduces a substantial effort on their part, saving them precious time and man power, and, at the same time, offering their customers a far smoother and better experience. Restaurants also should have tally integrations because it helps them avoid a lot of data entry and makes life much easier for their accountants as well.