customer satisfaction


online ordering website torqus
With the ever evolving digital landscape in today’s date and age, smart business owners have realised the importance of their brand’s presence online. Digital media has become the primary step of discovery for customers. While every business has numerous universal advantages of having a website of its own, the F&B […]

Benefits of Having Your Restaurant’s Food Ordering Website


torqus customer connect app customer sort options
A restaurant management software is expected to integrate the front as well as back end for smooth functioning of the outlet. The former usually includes streamlining the billing process, theft control, order taking, dynamic menu changes, tax settings, gathering customer data and mapping it with their preferences, email and SMS […]

How Customer Connect App Can Improve Delivery Operations at Your ...


Torqus - Don't be like Jon Snow - Be a Smart Restaurateur
Understanding customers’ needs and purchasing behaviour is perhaps the biggest driver of success for any business. With respect to the F&B industry, customer data plays a major role in deciding the menu, what specials to keep, which dishes to discontinue, what promotions to offer, etc. A Customer Relationship Management (CRM) […]

How to Increase Your Restaurant’s Business with Integrated CRM




social media marketing for restaurants
A well-executed social strategy can do wonders for any business, big or small. This inexpensive and highly creative form of digital marketing is widely used across industries to create awareness and increase sales. Research has shown that social media has benefitted the F&B industry specifically, with as high as 80% […]

Benefits of Social Media for Restaurant Business